WordPress and website support
Most business websites run on WordPress and PHP, and most break the same ways: an update, a plugin, an old PHP version the host is retiring. We keep it updated, backed up and working.
What's included
Care plan
WordPress, theme and plugin updates tested on a copy first, daily offsite backups, uptime and malware monitoring.
Fixes
White screens, broken checkouts, plugin conflicts and PHP errors found and fixed, with the cause written down.
PHP and hosting
Sites moved off retiring PHP versions or to better hosting, with redirects, email and SSL checked.
Hacked sites
Malware removed, the hole closed, and the site cleared with Google if it was flagged.
How it works
Send the site address and what's wrong or what you need.
We check it and confirm the price before changing anything.
Fixed, backed up, and a note of what changed.
New websites and redesigns are THICKRIM Studio's work at thickrim.com; this is support for the site you already have.
Something broken right now?
Call 847-496-0013, any day of the year. After hours, leave the problem and a technician calls back.