IT services
Source, set up, connect, maintain and improve the technology your business runs on, for businesses in Lake County and the north Chicago suburbs. Each service is defined in writing before it starts.
Not sure where to start? Start with a Technology Review.
A structured review of the systems, equipment, accounts, providers and operational risks supporting your business. A paid, fixed-scope review, without committing to a long-term IT agreement first.
About the Technology Review- Inventory and systems map
- Providers and renewals
- Issues and opportunities
- Recommended changes
- Prioritized action plan
- Optional proposal
Source
Find the computers, devices, components and equipment.
Set up
Prepare new technology for your people and locations.
- Security camera installsIP cameras for lots, bays, offices and yards, with a recorder or cloud storage and viewing on your phone.
- Conference room setupVideo bars, displays and mounts for huddle and meeting rooms, working with Teams, Zoom or Google Meet.
- Staging and setup before it shipsFirmware, settings, asset tags and NAS setup done on our bench, so equipment arrives ready to plug in.
- Computer and device setupNew computers, printers, phones and point-of-sale stations set up and working on day one.
- Staff onboarding and accountsNew hires set up on day one, leavers locked out the same day, and email on your own domain.
Connect
Make networks, software and business systems work together.
- Network and Wi-Fi installsWi-Fi that reaches the back of the building, a firewall and backup internet, set up and documented.
- Network cablingCat6 and Cat6A drops, patch panels and racks, labeled and tested.
- Microsoft 365 and Google WorkspaceEmail moves, licenses, sign-in security and backups for Microsoft 365 or Google Workspace.
Maintain
Monitor, update, back up and support covered systems.
Care plans: each one on its own, or together under one Technology Partner agreement.
- Digital CareWebsites, hosting, domains, DNS, and selected integrationsPriced by sites, applications and scope
- Workplace CareComputers, accounts, email and productivity systemsPriced by users, devices and complexity
- Network CareFirewalls, switches, Wi-Fi and connectivity equipmentPriced by sites, devices and support scope
- Infrastructure CareServers, NAS, backup systems, hosted services and monitoringPriced by systems and criticality
- Technology PartnerCoordinated support across multiple approved service areasPriced by custom monthly agreement
- Backup and securityA managed security agent, tested backups and a password manager, so one bad click doesn't stop the business.
- Tech support, 24/7Remote help when something breaks, and a 24/7 emergency line: leave the problem and a technician calls back.
- Virus removal and recoveryVirus and ransomware cleanup, hacked email recovery and lost files brought back.
- WordPress and website supportWordPress updates, backups and fixes, PHP upgrades, and help when the site goes down.
Improve
Modernize outdated processes and introduce better tools.
- Technology ReviewA structured review of the systems, equipment, accounts, providers and operational risks supporting your business.
- Windows 10 end of supportUpgrade, replace or pay for another year of updates: the math for each computer still on Windows 10.
- Office moves and IT planningOffice moves, new locations, network refreshes and a written plan for what to fix first.
- IT and website auditsA written check of your website, network or accounts, with a fix list in order and a price for each fix.
- Equipment retirement and data wipingOld computers and drives wiped with a certificate, then recycled or resold.