Tech support, 24/7
Pay for one session when you need it, or cover your team monthly. Outside business hours, call the emergency line and we call you back, any day of the year.
What's included
One session, one price
A remote session fixes one problem: a computer that won't start, email that stopped, a printer that disappeared. Up to an hour, priced before we start.
The emergency line
Nights, weekends and holidays: leave the problem on the emergency line and a technician calls back.
Monthly plan
Unlimited remote help during business hours and the emergency line for every covered user, billed monthly per person.
What it doesn't cover
New installs, projects and on-site visits are quoted separately, so a support session never turns into an open-ended bill.
How it works
Call or request a session and describe what broke.
We confirm the price and connect to your computer with a one-time remote link.
When it's fixed, you get a short note of what was wrong and what we changed.
Remote support covers Windows, macOS, Microsoft 365, Google Workspace, printers, Wi-Fi and the equipment we supply. On-site visits in Lake County and the north suburbs are quoted with travel.
Something broken right now?
Call 847-496-0013, any day of the year. After hours, leave the problem and a technician calls back.